Our first priority is your privacy, we enforce the highest standard to protect your privacy while shopping with us. We will not, under any circumstances, sell, rent or give your email address, personal details, ordering information or any other collected data to anyone.
All relevant privacy laws are strictly followed. In particular, none of your personal data will ever be used outside the scope of the commercial operation of this business.
No promotion emails will ever be sent to you unless you opted for it. You can stop any promotion emails from us at any time by updating your account information.
All your private sensitive information is transmitted over the internet with the highest level of encryption. Your bank/credit card details are stored under the highest possible encryption available.They are stored with the payment provider and not within our systems.
All products are genuine, labelled in English and have the longest expiry dates currently available with most having at least a year or two before expiry.
Our pet medications and other pet products are sourced from multiple locations including Australia, Europe, South Africa and the United States to bring you great savings.
All of our products are branded items and identical in composition to the US labelled product, they are also still made in the same location as the US labelled products, we do not stock any generic items.
When you know and love a brand of flea, tick or worming product, it’s important to get what you expected. This is our promise to you.
Our preferred method of communication is via email. All emails will be answered within 24 hours. Our contact email address is firstname.lastname@example.org
Please include your order id number if inquiring about a order.
Communication via email is so we can keep costs to a minimum so we can offer you the best value on the net.